Samsung RS27T5561SR 26.7 Cu Ft Side by Side Refrigerator with Hub

what our customer say this product:

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1. Samsung fridge review.. how we use the screen. Verified Buyer – 20 January 2025

   We bought our Family Hub 6 years ago. From the beginning our fridge had constant problems. The wifi wouldn’t work regularly. Then it stopped working entirely. So you can’t get Pandora, Instacart or the other features. Samsung support had no clue of what to do and it was out of warranty. The temperature controls were off, so the freezer would sometimes cut out entirely. We had to throw food away. The ice machine is slow and doesn’t make great ice. But worst of all, after only six years the freon stopped pumping and the freezer wouldn’t work at all. Unlike other fridges, the warranty is good for only one year. Most other manufactures give you a five year warranty on certain parts. Not Samsung. We decided to try and repair it but the first nine repair shops said they wouldn’t touch a Samsung. There were so many problems with getting parts and Samsung would not give them the necessary, technical details to fix the fridge. Samsung wants you to use their over-priced on technicians. We finally found a very knowledgeable repairman, and he could’ve fixed it, but he had the same problem. Samsung would not give him the technical details he would need to fix the fridge. He could’ve done it for $1000, but Samsung would’ve charged $3000. So we need to buy a new fridge. This repairman told us to just stay away from anything non-US made, except Bosch. So buyer beware.

   

2. germanlitfan234 Verified Buyer – 7 April 2025

   We bought our Family Hub 6 years ago. From the beginning our fridge had constant problems. The wifi wouldn’t work regularly. Then it stopped working entirely. So you can’t get Pandora, Instacart or the other features. Samsung support had no clue of what to do and it was out of warranty. The temperature controls were off, so the freezer would sometimes cut out entirely. We had to throw food away. The ice machine is slow and doesn’t make great ice. But worst of all, after only six years the freon stopped pumping and the freezer wouldn’t work at all. Unlike other fridges, the warranty is good for only one year. Most other manufactures give you a five year warranty on certain parts. Not Samsung. We decided to try and repair it but the first nine repair shops said they wouldn’t touch a Samsung. There were so many problems with getting parts and Samsung would not give them the necessary, technical details to fix the fridge. Samsung wants you to use their over-priced on technicians. We finally found a very knowledgeable repairman, and he could’ve fixed it, but he had the same problem. Samsung would not give him the technical details he would need to fix the fridge. He could’ve done it for $1000, but Samsung would’ve charged $3000. So we need to buy a new fridge. This repairman told us to just stay away from anything non-US made, except Bosch. So buyer beware.