24 Cubic Foot Top Freezer Refrigerator for Home Use

what our customer say this product:

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1. Rough reader Verified Buyer – 11 October 2024

   Both shelves disintegrated within two years. Company refuses to replace them at no cost to me. Over $400 to replace with the same defective junk of the original. LG does not support customers. They sent me a how to use your refrigerator sheet instead of replacing the defective parts. Fridge is fine except it isn’t usable without shelves.
   

2. Full review of this LG fridge Verified Buyer – 2 March 2025

   Both shelves disintegrated within two years. Company refuses to replace them at no cost to me. Over $400 to replace with the same defective junk of the original. LG does not support customers. They sent me a how to use your refrigerator sheet instead of replacing the defective parts. Fridge is fine except it isn’t usable without shelves.

   

3. JohnW Verified Buyer – 24 March 2025

   Two shelves failed on refrigerator. The main glass shelves have a plastic edge that disintegrated. The plastic was so brittle I could easily snap it with my fingers. Contacted LG customer service. They said it was over the warranty, by a couple of months. They said this happens when the shelves are “overloaded”, which believe me, they were not. I sent pictures of the plastic illustrating how weak it had become, but they really could care less. Their suggestion was to buy replacement shelves at 100 dollars each, back ordered a month because, well, they fail so much they cannot keep up on parts. I am reluctant to do that as there is no guarantee these won’t fail in a year also. I work in plastics and this is an obvious failure of the material.